VIP Community Services is excited to announce the opening of our 24-hour, 7 days-a-week Open Access Center
VIP Community Services has implemented a twenty-four hour, seven days-a-week Open Access Center for the Bronx to provide consumers with immediate assessment and linkage to addiction treatment services.
Consumers will be able to:
- call a toll free number to speak with Clinicians on the phone, or
- walk into the facility to meet in person with a Clinician.
The goal of the Open Access Center is to significantly decrease the obstacles that consumers face in obtaining immediate access to addiction services. As such, the Open Access Center will provide appropriate levels of care to prevent avoidable use of emergency departments, providing services regardless of consumers’ ability to pay for treatment. Culturally-competent services will be available to remove consumers’ fear of seeking services alone and facilitate a sober support system. Continuous access to care throughout the year inclusive of holidays will remove barriers to access.
With the assistance of knowledgeable, empathetic, and genuine admission Counselors, the Open Access Center will help to ensure consumers are treated with the utmost respect. Through a comprehensive screening process, staff determine the appropriate level of clinical care for each consumer. The Open Access Center has established linkages and connections within the community to directly refer consumers to immediate crisis intervention or medically-stabilizing programs, as needed. Additionally, staff will arrange for consumers to be transported to these programs/points of services. The Open Access Center’s staff has demonstrable expertise, experience, and/or capacity to work with state and local health departments, community health centers, state and local social service agencies, and other community providers to serve the target population.
Please see the attached flyer that speaks to contact information for the Open Access Center. We look forward to your collaboration and assisting your consumers in receiving immediate SUD services around the clock.