Chief Program Officer

VIP Community Services is dedicated to changing lives and transforming our community. We offer a continuum of services to individuals with histories of chemical dependency. Our client-centered approach empowers people to take charge of their lives and discover their personal paths to self-sufficiency.

TITLE: Chief Program Officer


ABOUT THE ROLE: VIP Community Services is seeking a dynamic leader who has experience working with under served populations, especially people affected with and by substance use disorder and be an advocate for VIP’s services and clients. The Chief Program Officer (CPO) will serve as a critical member of the executive management team. In collaboration with other members of the executive team, the CPO will articulate and implement the strategic vision of the agency; oversee the substance use/chemical dependency programs and related services; evaluate the effectiveness of programs to provide ongoing feedback; help to promote and diversify funding through effective resource stewardship; raise the agency’s profile through external communications; provide mentoring, guidance, supervision, and professional development to leadership staff in the department; and enhance the structure of the organization by staying abreast of developments in substance use treatments and funding.


  • In coordination with the Chief Executive Officer and executive team, play a key role in the overall development, strategic planning, service delivery, and management of the organization across multiple departments.
  • Directly supervise four program directors, as well as other staff; working closely with senior program staff to build their skills and confidence so they can mentor, encourage, and motivate their staff. Provide assistance and guidance on how to troubleshoot program and staff performance challenges. Mentor directors, managers and coordinators on how to proactively engage in planning to improve program management.
  • Deploy resources efficiently and effectively toward organizational goals, working with staff to balance workload and effort, and provide regular feedback so that key staff can continuously improve their supervision and mentoring skills.
  • Oversee the coordination, integration, and delivery of SUD programs, contracts and related services, promoting collaborative relationships between program areas and ensuring that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met.
  • Respond to government and foundation requests for proposals and applications in partnership with development and senior staff; coordinate planning and activities necessary for development of model program designs in response to RFPs and RFAs.
  • Work closely with the finance department to budget and monitor programmatic operations to ensure sound fiscal and system management.


  • Strong interpersonal skills with ability to mentor and lead people.
  • Demonstrated experience managing a high-performing team in a multi-site structure to include professional development and mentorship.
  • Comprehensive working knowledge of program planning, organizational structure, budgeting, administrative operations, and fundraising.
  • Demonstrated ability to analyze and compile complex data for planning and reporting purposes.
  • Excellent communication skills, both written and oral, with the ability to represent the organization externally across a wide range of stakeholders and constituencies.
  • Strong relationship builder with the ability find common ground, build consensus and strengthen collaboration among diverse stakeholders.
  • Strong community awareness and astuteness.
  • Graduate or professional degree in social work, public health or related field (required).
  • At least ten years’ experience in a senior administrative role within an addiction treatment setting or related field. Ideally, Certified Alcohol and Substance Abuse Counseling (CASAC) and or other license satisfying the Office of Alcohol and Substance Abuse (OASAS) state “qualified health professional” requirements.
  • The ability to communicate in both English and Spanish is advantageous.

Perks Working for VIP:
• Dress down Fridays
• Discount on gym membership
• Tuition reduction rate on continuing education
• Annual holiday party
• Annual staff picnic
• Medical/ Dental/ 403(B)
• Transit discount for parking and MTA

VIP Community Services provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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