Since the opening of the Access Center in June 2012, it has begun its journey toward becoming the “Central Hub” of VIP Community Services. For clients who are interested in program services within the various levels of chemical dependency treatment that VIP offers, the Access Center is a safe and comfortable environment for clients to ask questions, obtain information, and begin the difficult journey that is recovery.
With the assistance of knowledgeable, empathetic, and genuine admission counselors, clients are made to feel that the person who they are comes first and their disease comes second. Often times, client feel discouraged and angered by being labeled by their addiction. The VIP Access Center helps to ensure the clients that they are important and are treated with the utmost respect.
Through a comprehensive screening process, the Access Center is responsible for determining the most appropriate level of clinical care for each client that enters. Clients are treated on an individualized basis and placed appropriately.
There are occasions in which clients are seeking services through VIP Community Services, but are in need of immediate crisis intervention or medically stabilizing programs. VIP and The Access Center staff has established linkages and connections within the community to directly refer clients for these services. In fact, we also arrange for these clients to be picked up and brought directly to the program of need. Throughout the process of the client’s stabilization, Access Center staff maintains contact both with the client and the referent to ensure the client remains connected with VIP.